FAQ

A gold refinery is a facility that processes raw gold materials, such as dore bars or scrap gold, to extract impurities and produce refined gold of high purity.

Gold refining aims to purify gold and remove any impurities, such as base metals or other elements, to achieve a high level of purity suitable for various applications, including investment, jewelry, and industrial uses.

To sell your gold to our refinery, you can contact us through our designated channels, such as phone, email, or online inquiry form. Our team will guide you through the selling process, including documentation requirements, evaluation procedures, and payment options.

Karat is a measurement used to indicate the purity of gold in jewelry, with 24 karats being pure gold. Fineness, on the other hand, represents the gold content as a percentage of the total weight, with 999.9 being the highest fineness or pure gold.

The value of your gold is typically determined by its weight, purity, and the prevailing market price of gold. Our refinery uses precise assays and market data to assess the value of your gold accurately.

We are committed to environmentally friendly practices and comply with all relevant regulations. Our refining processes incorporate environmentally responsible techniques and technologies to minimize any impact on the environment.

The duration of the gold refining process can vary depending on the quantity and complexity of the material being processed. Generally, it may take a few days to several weeks to complete the refining process and deliver the final refined gold.

For security and safety reasons, access to our refinery is restricted. However, we prioritize transparency and can provide you with updates and documentation throughout the refining process to keep you informed.

The impurities removed during the refining process, such as silver, copper, or other metals, are recovered and recycled. We ensure responsible handling and disposal of any byproducts generated during the refining process.

Yes, we provide tracking and documentation services that enable you to monitor the progress of your gold throughout the refining process. You can inquire about the status of your gold at any stage.

Please note that these FAQs are just examples, and the specific questions and answers may vary depending on the gold refinery’s practices, policies, and customer requirements.

No products in the cart.

X